international language services
Raising the Bar for Healthcare Interpreter Training
Apr 21, 2021
Understand why trainers have to understand the trends and complexities in the healthcare interpreting field and how to address them in training.

Interpreting in Pediatric Genetics
Apr 17, 2021
Increase familiarity with the complex field of genetics in this interactive online workshop.

Language Access in the New Reality
Dec 03, 2020
Conference on changes in the interpreting and translation profession during the pandemic, including updates on the National EtoE Study from CCHI.


Karin Ruschke - Founder and President.

Karin holds a master's degree in translation from the Monterey Institute of International Studies and founded International Language Services, Inc. (ILS) in 2000 after several years as director of the first community-based healthcare interpreting service in Chicago. Ms. Ruschke has played an integral role in raising national awareness of standards for healthcare interpreters. Serving as Co-chair of the Standards, Training and Certification (STC) committee of the National Council on Interpreting in Health Care (NCIHC) from 1999 - 2011, Ms. Ruschke has been instrumental in developing and disseminating industry standards such as the National Code of Ethics and Standards of Practice for Interpreters in Health Care. STC continued its groundbreaking work when it published National Standards for Healthcare Interpreter Training Programs in April, 2011. From 2009-2011 Ms. Ruschke served as Vice-chair, Certification of the Certification Commission for Healthcare Interpreters, which is committed to developing and administering a national, valid, credible, vendor-neutral certification program for healthcare interpreters, and continued her service as CCHI Commissioner through 2015. She  currently sits on the CCHI Advisory Committee.

In addition Ms. Ruschke was a technical advisor for The Joint Commission research project Hospitals, Language and Culture: A Snapshot of the Nation and was one of only 26 national members on the expert advisory panel for the Commission's project Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: A Roadmap for Hospitals.

Matthew Graville Bricker - Trainer/Development Coordinator.

Matthew was born in Seattle, WA. He joined ILS as a trainer in 2016, after 11 years working in a variety of settings as a Mandarin and French interpreter.  Matthew draws on his experience as a trainer and interpreter to deliver the Curriculum for Interpreting in Health Care©, and to insure that ILS interpreters perform at the highest professional standard.  Teaching, translating and interpreting in Mandarin Chinese and French, Matthew’s passion for languages and learning have led him to study Spanish, Russian, German, and American Sign Language.  He has lived and worked in Hangzhou (China), Taipei (Taiwan), Lille (France), and Washington, D.C. (USA).  In the field of instructional design, Matthew has a particular interest in Chinese character literacy and language acquisition.

Brad Snook - VP/COO.

Brad Snook joined International Language Services, Inc., in 2006 and currently serves as the VP/COO. In that role, Brad is responsible for most of the behind-the-scenes tasks as ILS, including IT systems, process management, contract/pricing negotiation, banking relationships and recruiting independent contract interpreters to service ILS clients.

Brad received his Journalism in Advertising with a minor in Marketing from the University of Missouri, and has spent his career in product and brand management for large blue chip companies such as Dow Chemical, GTE, UPS and AT&T. Prior to joining ILS, Brad was the VP Marketing for a telecom startup that vaulted to 24th place on the annual Inc. 500 listing of the fastest growing companies in American over a sustained, 5-year period. He brings to ILS a unique combination of big company marketing and process management experience, along with a solid understanding of how to successfully manage small, high-growth companies. If he ever leaves ILS, Brad goal is to finally work for a company with 4 or more letters in its name.